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Plan Your Visit

Health & Accessibility

Arts Commons is an inspirational gathering place for all Calgarians and visitors alike to experience the transformative power of the arts. 

ACCESSIBLE SEATING

Accessible seating is available in all of Arts Commons venues. To receive best available seating and to obtain more information for wheelchair, physically impaired, or visually impaired patrons, please contact the Arts Commons Box Office at 403-294-9494 directly.

PLEASE NOTE: The escalators are out of order in the Jack Singer Concert Hall.
For ticket holders with seats above the Mezzanine level, the +15 Hallway door will be open for entry.

  1. For ticket holders with seats on the Dress Circle level, you can access your seats via the +15 Hallway door.
  2. If you are looking to purchase tickets in the Upper Dress Circle or Loges, and are mobility impaired, please contact our Box Office at 403-294-9494.
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ASL INTERPRETATION

Arts Commons Presents is proud to offer ASL interpretation for all National Geographic Live public presentations at the Jack Singer Concert Hall. ASL interpretation is also offered by many of the Arts Commons Resident Companies: Alberta Theatre Projects, Calgary Philharmonic Orchestra, Downstage, Theatre Calgary, and One Yellow Rabbit. If you are attending a rental event, please contact our box office or inquire with the producing company about the availability of ASL interpretation.

ASSISTIVE LISTENING

Arts Commons is proud to announce the launch of our new Sennheiser MobileConnect+ Assistive Listening System. The Sennheiser MobileConnect+ Assistive Listening System works over Wi-Fi with any Bluetooth enabled device, providing crisp, high-quality listening support to every venue in our building. 

Courtesy devices will also be available at Coat Check in all venues one-hour prior to the performance.

Check out this article to learn more!

Our current Assistive Listening Device (ALD) system will continue to be available in the Big Secret Theatre, Engineered Air Theatre, Martha Cohen Theatre, Max Bell Theatre, and Jack Singer Concert Hall as we transition to the Sennheiser MobileConnect+ system. 

Please contact our box office for further information on our Assistive Listening System prior to purchasing your ticket. Once you arrive at Arts Commons, visit the Coat Check to be set you up with our most current system.

 

AIR FILTRATION

Arts Commons has implemented an Ultraviolet Germicidal Irradiation (UVGI) solution in the building, and our MERV-15A air filters make sure air leaves our building cleaner than it came in!

 

PARKING

The Arts Commons parkade has designated accessibility parking spaces available, but the parkade fills up quickly, so we recommend coming early. The City Hall parkade has a much larger capacity of accessible parking stalls per level, should a stall not be available. Drop-offs can be made on 8th Avenue in front of the Jack Singer Concert Hall with ramp access into the interior of the building. In the instance that 8th Avenue is closed, drop-offs can be made in the pull-out outside of the Max Bell Theatre which is accessed from 9th Avenue.

For more details of parking in the area, call 403-537-7000 or go to Calgary Parking.

WASHROOMS

Accessible washrooms are available throughout the building; Arts Commons staff will be happy to direct you to the closest location.

Gender-neutral washrooms are available in the lobbies of the Jack Singer Concert Hall and Engineered Air Theatre in Arts Commons. If you are attending an event in the Martha Cohen, Max Bell, Motel, or Big Secret Theatres, please speak to a Front of House staff member to be directed to the nearest gender-neutral washroom.

REACH OUT TO US

If you have any special needs, please reach out to our box office when you purchase your tickets so that we can best accommodate you. Once you arrive at your venue, proceed to coat check to speak with a member of our Front of House staff. They will be more than happy to assist you in any way that they can. 

At Arts Commons, we are committed to inclusion, diversity, equity, and accessibility (I.D.E.A). We work to remove barriers in collaboration with a broad range of voices. We are committed to making the arts accessible to everyone, regardless of race, religious beliefs, colour, gender, physical or mental disability, ancestry, age, place of origin, marital status, source of income, family status, sexual orientation. We live our values of being open with our hearts, our minds, and our arms. 

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