Enhancing Your Experience

Arts Commons works diligently every season to enhance, upgrade, and improve your experience. We listen to your feedback and focus on the areas that matter to you. Thank you for continuing to help us be and do better. 

Jack Singer Concert Hall

The Jack Singer Concert Hall underwent a makeover during the summer of 2017, with over 2000 new seats, new flooring, and improved lighting. After 32 years, it was time to breathe new life into our beloved concert hall! True to our commitment to sustainability, the old seats were broken down into their component parts and the majority of materials were reused and recycled, including an amazing acoustic ceiling in the Jack Singer Rehearsal Hall made out of old seatbacks! 

The new hall also includes additional accessible seating, cup-holders on many of the seats, and a more intuitive numbering system for the seats.

Point-of-Sale

No longer will you have to worry about waiting in line at intermission or paying the ATM fee for a cash only bar.  Our new Point-of-Sale machines are up and running, giving you more options, and making your evening run smoother.

Green Initiatives

Arts Commons is pleased to unveil our new green initiatives that will continue to decrease the impact that Arts Commons has on the environment overall.

Arts Commons has replaced all of the disposable coffee and plastic cups, cutlery, and napkins at the theatre bars with biodegradable options, endeavoring to come as near as possible to a zero waste facility.  Throughout the building, waste receptacles have been converted to compost, recycle, and landfill.  This move is in line with the Arts Commons mandate to divert as much waste from landfills as possible, as was demonstrated by the reuse and refurbishment of old theatre seat backs into the acoustic ceiling of the Jack Singer Rehearsal Hall.

Pre-Intermission Drinks

Along with our new Point-of-Sale system, Arts Commons also now offers the ability to pre-order your intermission drinks. This will help to decrease line-ups at intermission, and allow you spend more time stretching your legs before the second act.

Accessibility

Arts Commons is proud to unveil our newly improved hearing assistance program in the Martha Cohen Theatre, Max Bell Theatre, Engineered Air Theatre, Big Secret Theatre, and Jack Singer Concert Hall. Arts Commons uses two types of hearing assistance equipment:

  • Stethoset - works independently from hearing aids
  • Personal Induction Loop - connects wirelessly with your personal hearing aid

If you're interested in using our hearing assistance technology, please speak to an usher, or Front of House Manager when you arrive at your venue.

Additionally, we have added additional accessible seats to the Jack Singer Concert Hall as well as a brand new accessible washroom to Centre Court Mezzanine (just outside Motel and the Big Secret Theatre).

We have many more things we are looking into to improve your Arts Commons Experience - stay tuned!

Thank you to the following organizations and levels of government for making the seating project possible: